BARRIERS TO EXCELLENCE: Top clarity questions > Part 2 of 2
In Part 1, Kinetics posed the first five of 10 questions that facility managers and process engineers should consider. The goal: Achieve higher performance at every step and stage, both in microelectronics and advanced technology.
As previously stated, it is difficult to design, fabricate, install and certify the high-purity systems for chemicals, slurries, gases, and ultrapure water required for semiconductor and other advanced technology applications. Collaborating effectively with others to achieve these goals is an additional challenge.
Answering these five additional clarity questions help pave the way to clearer discussion and decisions with an elevated level of documentation. Used consistently and patiently, they can result in greater unity among talented experts across all disciplines.
The TOP TEN QUESTIONS to employ in implementing a system: Part 2 of 2
- HOW HAVE WE EXCELLED IN THE PAST (AND PRESENT)? This question prompts discussion around the core strengths of the team, process, and existing systems. Examples can include process control and quality assurance of incoming materials.
- WHERE ARE LIKELY BOTTLENECKS? With metrics in mind (question #2 from Part 1), which steps or stages have the tightest tolerances or are anticipated to operate close to their limits even at the onset?
- WHEN SHOULD SYSTEM PEFORMANCE BE REVIEWED? Apart from regular monitoring, how often – and by whom – should audits be scheduled to offer a more objective view of the remaining barriers to overcome?
- CAN COMPARATIVE DATA BE EMPLOYED? What performance data and problem-solving methods can be garnered from industry sources, contractors and suppliers who use similar processes?
- IS THIS A CASE OF “NOT KNOWING WHAT WE DON’T KNOW?” What lessons can be learned from other industries and processes to avoid become too circular in the team’s thinking?
If helpful, review the five questions Part 1 in tandem with considering these additional five. Also, know that Kinetics stands ready to discuss an upcoming project as part of a success-focused team; with questions at the center of a productive relationship from the start.